Job Satisfaction and Employee’s Performance among healthcare workers in Nigeria’s Public Hospital. A study of General Hospital Ukpum Abak, Akwa Ibom State
Umoh, Kofi PhD, Department of Political Science, University of Uyo, Uyo, Akwa Ibom State, Nigeria.
Ebong, Itoro Bassey PhD, Department of Public Administration, University of Uyo, Uyo, Akwa Ibom State, Nigeria.
Patrick John Mathew, Department of Public Administration, University of Uyo, Uyo, Akwa Ibom State, Nigeria.
MSI Journal of Economics and Business Management (MSIJEBM) | DOI https://zenodo.org/records/15582340 | Page 01 to 30
Abstract
This study explored how job satisfaction influences employee performance among healthcare workers at General Hospital Ukpom Abak in Akwa Ibom State, Nigeria. The research was driven by growing concerns about declining staff morale and productivity within the public healthcare sector, largely attributed to ongoing human resource management issues. It pinpointed key challenges such as delayed staff promotions, insufficient recognition of employee efforts, and inadequately designed reward systems as major contributors to dissatisfaction and reduced work performance in the hospital. Although governmental interventions such as staff training and limited incentive schemes have aimed to address these concerns, deeper systemic problems like poor fund management and inadequate staff welfare initiatives continued to hinder effective service delivery. The research adopted both survey and descriptive designs, using a structured questionnaire to collect responses from 152 staff members drawn from a total population of 250. The sampling approach combined purposive, stratified, and simple random techniques. Quantitative statistical analysis, particularly the Chi-square test at a 0.05 significance level, was used to examine the relationship between factors such as promotion delays, recognition, and reward systems (independent variables) and employee performance (dependent variable). The results indicated that delays in promotion significantly affected employee output (χ² = 129.93), resulting in frustration and reduced engagement. Likewise, the absence of recognition (χ² = 25.29) negatively impacted morale, especially in demanding work environments such as healthcare. Ineffective reward systems (χ² = 129.93) were also found to significantly diminish motivation and efficiency, contributing to substandard service provision. The study concluded that job satisfaction plays a critical role in determining how well healthcare workers perform their duties. It emphasized that issues surrounding promotions, recognition, and rewards must be adequately addressed to improve employee engagement, performance, and the overall quality of healthcare delivery.
Keywords: Job satisfaction, Employee performance, Public healthcare sector, Delayed promotions, Reward systems, Staff welfare, Service deliver.
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BUREAUCRATIC PRACTICES AND SERVICE DELIVERY ORGANIZATIONS: A STUDY OF AKWA IBOM STATE BROADCASTING CORPORATION (AKBC)
Prof. Chijioke Basil Onuoha, Department of Public Administration University of Uyo, Uyo Akwa Ibom State
Dr. Itoro Bassey Ebong PhD, Department of Public Administration University of Uyo, Uyo Akwa Ibom State
William, Lucy Godwin, Department of Public Administration University of Uyo, Uyo Akwa Ibom State
MSI Journal of Economics and Business Management (MSIJEBM) | DOI https://zenodo.org/records/15654514 | Page 01 to 31
Abstract
This study examines the impact of bureaucratic inefficiencies on organizational effectiveness within the Akwa Ibom Broadcasting Corporation (AKBC). Bureaucracy plays a fundamental role in maintaining organizational structure and ensuring operational consistency. However, excessive bureaucracy often stifles creativity, reduces efficiency, and hinders service delivery. In AKBC, these inefficiencies manifest in delayed decision-making, rigid adherence to outdated procedures, and a general lack of innovation. As a result, operational effectiveness is disrupted, leading to suboptimal programming and declining audience engagement. These issues have weakened AKBC’s role as a critical platform for public information and societal development, creating a gap between the organization’s objectives and actual service outcomes. To achieve the study objectives, a descriptive and survey research design was employed, incorporating both qualitative and quantitative methodologies. Data were gathered from primary sources, including questionnaires, interviews, and focus group discussions, as well as secondary sources such as textbooks, academic journals, government reports, and online resources. The study population comprised selected staff from seven departments within AKBC. A sample of 175 respondents was drawn using a multi-stage sampling technique, including purposive, stratified, and simple random sampling. The collected data were analyzed using quantitative techniques, with the Chi-square method employed to test hypotheses at a 0.05 alpha level. Findings reveal that formalism, secrecy, and hierarchical over-centralization significantly hinder organizational effectiveness. Over-centralization restricts information flow, causing delays in decision-making. Conversely, organizations with decentralized structures perform better due to quicker decision-making, increased employee empowerment, and enhanced engagement. The study recommends that AKBC streamline administrative processes, minimize rigid formalism, prioritize transparency, and adopt a decentralized structure to enhance responsiveness, productivity, and overall organizational effectiveness. These measures will foster a more innovative, efficient, and adaptable work environment, ultimately improving AKBC’s service delivery and competitive positioning in the evolving media landscape.
Keywords: Bureacy, Bureaucratic practice, Service Delivery, Employees performance, Corporate Organization and Organizational productivity
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For articles published under a Creative Commons CC BY 4.0 license, any part of the article may be reused for any purpose, including commercial use, provided that the original MSIP article is clearly cited.
FISCAL POLICY AND ECONOMIC STABILITY: A COMPREHENSIVE EVALUATION OF FISCAL STABILIZATION MEASURES IN NIGERIA
Roy Maduabuchi Okpara, Department of Economics, Abia State University Uturu, Nigeria.
Athanasius Nwokoro, Department of Economics,Kingsley Ozumba Mbadiwe University Nigeria.
Ndubuisi Eme Uguru, Department of Economics, Abia State University Uturu, Nigeria.
Ihechukwumere Chukwunenye, Department of Economics, Abia State University Uturu, Nigeria.
Mathew Chidiebere Okorocha, Department of Political Science, Abia State University Uturu, Nigeria.
MSI Journal of Economics and Business Management (MSIJEBM) | DOI https://zenodo.org/records/15686728 | Page 01 to 26
Abstract
The central aims of fiscal policy are to foster economic growth, stabilize prices, and achieve full employment. Fiscal policies encompass a variety of macroeconomic instruments, including government spending, budgetary allocations, taxation, and transfer payments, all utilized by the government to maintain economic stability. The main objective of the study is to investigate the relationship between fiscal policy and economic stability in Nigeria. The study employed various econometric techniques such as unit root test, cointegration test using bounds tests and ARDL model on secondary data set ranging from 1981 to 2023. The findings indicate that government expenditure on administration significantly reduces inflation in both the short and long run, likely due to improvements in governance efficiency and fiscal discipline. In contrast, transfer payments contribute to rising inflation over time, suggesting that increased liquidity from such expenditures fuels aggregate demand and price pressures. Other fiscal variables, including expenditures on economic services, community and social services, and tax revenue, do not exhibit statistically significant effects on inflation in either the short or long run. The researcher recommends that the government should prioritize increased and efficient administrative spending, as it has been shown to significantly reduce inflation in both the short and long run. Enhancing governance efficiency and fiscal discipline through well-managed administrative expenditures can help stabilize inflationary pressures and promote economic stability.
Keywords: fiscal policy, economic stability, fiscal stabilization
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For articles published under a Creative Commons CC BY 4.0 license, any part of the article may be reused for any purpose, including commercial use, provided that the original MSIP article is clearly cited.
INFLUENCE OF INTERNATIONAL REMITTANCES ON NIGERIA’S ECONOMIC PROGRESS AND DEVELOPMENT DYNAMICS
Ndubuisi Eme Uguru, Department of Economics, Abia state University Uturu.
Dimoji Favour Amarachi, Department of Business Administration and Management, Ogbonnaya Onu Polytechnic Aba.
MSI Journal of Economics and Business Management (MSIJEBM) | DOI https://zenodo.org/records/15770899 | Page 01 to 37
Abstract
Nigeria’s trajectory of economic development over the past two decades reveals that although foreign remittance inflows have consistently grown, the country’s overall economic progress has either remained stagnant or experienced notable decline. This research set out to evaluate the impact of international remittances on Nigeria’s economic advancement. A variety of econometric methods including descriptive analysis and unit root testing were employed. Given the characteristics and behavior of the variables involved, the Autoregressive Distributed Lag (ARDL) model was adopted for the analysis. The results indicate that remittances from abroad make a meaningful contribution to Nigeria’s long-term economic development. However, their influence on short-term human development outcomes is less consistent, often hindered by inflationary effects and suboptimal resource allocation. The study also found that the quality of institutions plays a crucial role in amplifying the growth-enhancing effects of remittances, underlining the importance of effective governance and robust regulatory systems. In the early stages, fluctuations in the exchange rate tend to exert a negative influence on economic growth. Nonetheless, when remittances are adjusted for currency volatility, their contribution becomes more favorable over time stressing the need for exchange rate stability. While development within the financial sector shows a positive link to remittance effectiveness, the relationship lacks statistical significance, suggesting that Nigeria’s issues with financial inclusion may be limiting the broader benefits. Based on these findings, the study recommends that the Nigerian government undertake comprehensive institutional reforms aimed at improving governance, curbing corruption, and enhancing regulatory frameworks. Strengthening institutional structures will help ensure that remittance inflows are channeled into productive investments and are not undermined by inefficiencies in the system.
Keywords: international; Remittances, Human Development Index
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