Influence of E-Ticketing on Service Reliability in the Tanzania Railways Corporation’s Human Transportation.
Lynda L Syame*1 MSI Journal of Multidisciplinary Research Abstract: The paper is based on a study that assessed the influence of e-ticketing on service reliability at Tanzania Railways Corporation (TRC). Three predicting variables guided the study as hypotheses tested towards service reliability as the dependent variable. The independent variables as the predictors include dependability, consistency, […]
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